Instructions / Assembly
Table Of Contents
- ENGLISH
- Easy step-by-stepinteractive 3D instructions
- Installation Manual
- Contents
- Safety Symbol and Signal Word Review
- Preparation
- Assembly
- Installation
- STEP 1 Determine the Header Bracket Location
- STEP 2 Install the Header Bracket
- STEP 3 Attach the Rail to the Header Bracket
- STEP 4 Position the Garage Door Opener
- STEP 5 Hang the Garage Door Opener
- STEP 6 Install the Light Bulbs
- STEP 7 Attach the Emergency Release Rope and Handle
- STEP 8 Install the Door Bracket
- STEP 9 Connect the Door Arm to the Trolley
- STEP 10 Install the Door Control
- STEP 11 Wire the Door Control to the Garage Door Opener
- STEP 12 Attach the Warning Labels
- STEP 13 Install the Protector System®
- STEP 14 Wire the Safety Reversing Sensors
- STEP 15 Connect Power
- STEP 16 Align the Safety Reversing Sensors
- Adjustments
- Battery Backup
- myQ® App Control
- Operation
- Maintenance
- Troubleshooting
- Warranty
- Repair Parts
45
Troubleshooting
Additional Troubleshooting
My garage door opener stops, reverses, beeps and flashes its lights:
l Garage door opener has been activated through a device or feature such as Timer-to-Close or garage
door monitor.
My remote control will not activate the garage door:
l Verify the lock feature is not activated on the door control.
l Reprogram the remote control.
l If the remote control will still not activate the door check the diagnostic codes to ensure the garage
door opener is working properly.
My door will not close:
The safety reversing sensor must be connected and aligned correctly before the garage door opener will
move in the down direction.
l Check for binding or obstructions anywhere along the track to garage floor.
l The safety reversing sensor must be connected and aligned correctly before the garage door opener
will move in the down direction.
o
Verify the safety reversing sensors are properly installed, aligned and free of any obstructions.
o
If the receiving sensor (green LED) faces direct sunlight, switch the receiving sensor with the
sending sensor so the receiving sensor is not in direct sunlight.
Wi-Fi® troubleshooting
The garage door opener will NOT enter Wi-Fi® learn mode:
l After the initial installation of the garage door opener, the garage door opener must complete a full
cycle (open and closed) before the Wi-Fi
®
learn mode can be activated.
l If there has been a recent power outage, the garage door opener must complete a full cycle before the
Wi-Fi
®
learn mode can be activated.
See page 37 to activate Wi-Fi LEARN mode.
If your black adjustment button is not solid green go to support.chamberlaingroup.com.
My vehicle's Homelink® is not programming to my garage door opener:
Compatibility Bridge (not included) may be necessary for certain vehicles. Visit bridge.chamberlain.com to
find out if a Bridge is needed.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote control(s).
Safety sensor LED lights are not lit:
If the sensor LEDs do not glow steadily when the opener is activated, see SAFETY SENSOR
TROUBLESHOOTING page 32.