Wi-Fi® Garage Door Openers Belt Drive Models - 85502, 85502-267, 86502, 86502-267, 85504, 85504-267 Chain Drive Models - 85802, 8587W FOR RESIDENTIAL USE ONLY • • • • • • LiftMaster 300 Windsor Drive Oak Brook, IL 60523 Please read this manual and the safety materials carefully! The door WILL NOT CLOSE unless the Protector System® is connected and properly aligned. Periodic checks of the garage door opener are required to ensure safe operation.
Table of Contents Preparation 3 Carton Inventory: Models 85502, 85502-267, 86502, 86502-267, 85504 and 85504-267 6 Carton Inventory: Models 85802 and 8587W 7 Assembly Models 85502, 85502-267, 86502, 86502-267, 85504, and 85504-267 Models 85802 and 8587W 8 8 10 Installation 12 Install the Door Control 20 Install the Protector System 22 Power 26 Adjustments 28 Battery Backup 31 Operation 33 Maintenance 41 Troubleshooting 42 Accessories 44 Warranty 45 Automatic Garage Door Opener
Preparation myQ® Serial Number Safety Symbol and Signal Word Review Write down the following information for future reference: This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
Preparation Before You Connect with Your Smartphone Monitor and control your garage door from anywhere using the myQ® Check the Door App. You will need: • Wi-Fi enabled smartphone, tablet or laptop • Broadband Internet Connection • Wi-Fi signal in the garage (2.4 GHz, 802.
Preparation Tools Needed 5/32 3/16 7/16 5/16 1/2 5/8 1/4 7/16 9/16 5
Preparation INSTALLATION Carton Inventory: Models 85502, 85502-267, 86502, 86502-267, 85504 and 85504-267 Hex Bolt 5/16"-18 x 7/8" (4) Lag Screw 5/16"-9 x 1-5/8" (2) Clevis Pin 5/16" x 2-3/4" (1) Clevis Pin 5/16" x 1-1/4" (1) Clevis Pin 5/16" x 1" (1) Nut 5/16"-18 (4) Accessories will vary depending on the garage door opener model purchased. Depending on your specific model, other accessories may be included with your garage door opener.
Preparation Carton Inventory: Models 85802 and 8587W Hardware Accessories will vary depending on the garage door opener model purchased. Depending on your specific model, other accessories may be included with your garage door opener. The instructions for these accessories will be attached to the accessory and are not included in this manual. The images throughout this manual are for reference and your product may look different.
Assembly HARDWARE 1 Attach the Rail to the Garage Door Opener MODELS 85502, 85502-267, 86502, 86502-267, 85504, AND 85504-267 Washered Bolt 5/16"-18x1/2" (Mounted in the garage door opener) (2) To avoid possible SERIOUS INJURY to finger from moving garage door opener: • ALWAYS keep hand clear of sprocket while operating opener. • Securely attach sprocket cover BEFORE operating.
Assembly 2 Tighten the Belt (To motor unit) 1 MODELS 85502, 85502-267, 86502, 86502-267, 85504, AND 85504-267 Spring Trolley Nut 1. By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley. Do not use any tools. 2. Insert a flathead screwdriver tip into one of the nut ring slots and brace it firmly against the trolley. 3.
Assembly HARDWARE 1 Attach the Rail to the Garage Door Opener Washered Bolt 5/16"-18x1/2" (Mounted in the garage door opener) MODELS 85802 AND 8587W To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. Lock Nut (Mounted in the garage door opener) Hex Screws 8-32x1" Washered Bolt 5/16"-18x1/2" Washers Lock Nut NOTE: ONLY use the bolts removed from the garage door opener.
Assembly 2 Attach the Chassis Support Bracket 3 Tighten the Chain MODELS 85802 AND 8587W 1. Loosen the inner nut and lock washer on the trolley threaded shaft. 2. Tighten the outer nut until the chain is a 1/2" above the base of the rail at the midpoint of the rail. 3. Re-tighten the inner nut. Slack in the chain is normal when the door is closed. No readjustment is necessary.
Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH. 3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener. 4.
Installation 1 Determine the Header Bracket Location OPTIONAL CEILING MOUNT FOR HEADER BRACKET Unfinished Ceiling Header Wall To prevent possible SERIOUS INJURY or DEATH: • Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracket over drywall. • Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.
Installation OPTION B - CEILING INSTALLATION 2 Install the Header Bracket 1. Extend the vertical centerline onto the ceiling as shown. 2. Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall. Make sure the arrow is pointing toward the wall. The bracket can be mounted flush against the ceiling when clearance is minimal. 3. Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the hardware provided.
Installation 3 Attach the Rail to the Header Bracket 4 Position the Garage Door Opener 1. Align the rail with the header bracket. Insert the clevis pin through the holes in the header bracket and rail. Secure with the ring fastener. NOTE: Use the packing material as a protective base for the garage door opener. To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door. HARDWARE Clevis Pin 5/16" x 2-3/4" 1.
Installation 5 Hang the Garage Door Opener HARDWARE To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry. Lock Washer 5/16" Hex Bolt 5/16"- 18x7/8" FIGURE 1 Hanging your garage door opener will vary depending on your garage. Two representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support.
Installation 6 Install the Light Bulbs 7 Attach the Emergency Release Rope and Handle MODELS 85502, 85502-267, 85802, 85504, AND 85504-267 To prevent possible SERIOUS INJURY or DEATH from a falling garage door: • If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.
Installation Metal, insulated or light weight factory reinforced doors: 8 Install the Door Bracket • Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws. (Figure 3) Wood Doors: Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit.
Installation 9 Connect the Door Arm to the Trolley HARDWARE IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley by pulling the emergency release handle. Slide the outer trolley back (away from the door) about 2" (5 cm). 2. Attach the straight door arm to the outer trolley using the clevis pin. Attach with the ring fastener. 3. Attach the curved door arm to the door bracket using the clevis pin. Attach with the ring fastener. 4.
Install the Door Control 1. Strip 7/16" (11 mm) of insulation from one end of the wire and separate the wires. 2. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw. PRE-WIRED INSTALLATIONS: Choose any two wires to connect, note which wires are used so the correct wires are connected at the garage door opener in a later step. 3. Mark the location of the bottom mounting hole and drill a 5/32" hole. 4.
Install the Door Control 2 Wire the Door Control to the Garage Door Opener 3 Attach the Warning Labels 1. Attach the entrapment warning label on the wall near the door control with tacks or staples. 2. Attach the manual release/safety reverse test label in a visible location on the inside of the garage door. PRE-WIRED INSTALLATIONS: When wiring the door control to the garage door opener make sure you use the same wires that are connected to the door control. 1.
Install the Protector System® Introduction Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: • Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled. • Install the safety reversing sensor so beam is NO HIGHER than 6" (15 cm) above garage floor.
Install the Protector System® OPTION B - WALL INSTALLATION 1 Install the Safety Reversing Sensors If additional clearance is needed an extension bracket (not provided) or wood blocks can be used. Make sure each bracket has the same amount of clearance so they will align correctly. 1. Position the sensor bracket against the wall with the curved arms facing the door. Make sure there is enough clearance for the beam to be unobstructed. Mark holes. 2.
Install the Protector System® OPTION C - FLOOR INSTALLATION 2 Wire the Safety Reversing Sensors Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed. 1. Carefully measure the position of both sensor brackets so they will be the same distance from the wall and unobstructed. 2. Attach the sensor brackets to the floor using concrete anchors (not provided). 3. Slide the carriage bolt into the slot on each sensor. 4.
Install the Protector System® 1 OPTION B - PRE-WIRED INSTALLATION 2 Safety reversing sensor wires 1. Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall. 2. Separate the safety reversing sensor wires and strip 7/16" (11 mm) of insulation from each end. Choose two of the pre-installed wires and strip 7/16" (11 mm) of insulation from each end. Make sure that you choose the same color pre-installed wires for each sensor. 3.