Specifications

43
SYMPTOM POSSIBLE CAUSES SOLUTIONS
Gate opens, but
will not close with
transmitter or
Timer-to-Close.
a. Open control active
b. Vehicle loop detector active
c. Loss of AC power with AC FAIL set to
OPEN
d. Low battery with LOW BATT set to OPEN
e. Fire dept input active
f. Timer-to-Close not set
g. Close entrapment protection device active
a. Check all open inputs for an active input
b. Check all vehicle detector inputs for an active detector
c. Check AC power and AC Fail option setting
d. Check if AC power is available. If no AC power, then running on
batteries and battery voltage must be 23 Vdc or higher. Charge batteries
by AC or solar power or replace batteries.
e. Check Fire Dept input
f. Check Timer-to-Close (TTC) setting
g. Check all entrapment protection device inputs for an active sensor
Gate closes, but
will not open.
a. Vehicle loop detector active
b. Low battery with LOW BATT option set to
CLOSE
a. Check all vehicle detector inputs for an active detector
b. Check if AC power is available. If no AC power, then running on
batteries and battery voltage must be 23 Vdc or higher. Charge batteries
by AC or solar power or replace batteries.
Exit loop activation
does not cause
gate to open.
a. Exit vehicle detector setup incorrectly
b. Inoperable exit loop detector
c. Low battery with LOW BATT option set to
CLOSE
a. Review exit loop detector settings. Adjust settings as needed.
b. Replace inoperable exit loop detector.
c. Check if AC power is available. If no AC power, then running on
batteries and battery voltage must be 23 Vdc or higher. Charge batteries
by AC or solar power or replace batteries.
Interrupt loop does
not cause gate to
stop and reverse.
a. Vehicle detector setup incorrectly
b. Inoperable vehicle loop detector
c. Anti-tail set to ON
a. Review Interrupt loop detector settings. Adjust settings as needed.
b. Replace inoperable Interrupt loop detector.
c. Set anti-tail to OFF.
Shadow loop does
not keep gate at
open limit.
a. Vehicle detector setup incorrectly
b. Inoperable vehicle loop detector
a. Review shadow loop detector settings. Adjust settings as needed.
b. Replace inoperable shadow loop detector.
Obstruction in
gate's path does
not cause gate to
stop and reverse.
a. Force adjustment needed a. Refer to the Adjustment section to conduct the obstruction test and
perform the proper force adjustment that is needed.
Photoelectric
sensor does not
stop or reverse
gate.
a. Incorrect photoelectric sensor wiring
b. Inoperable photoelectric sensor
a. Check photoelectric sensor wiring. Retest that obstructing photoelectric
sensor causes moving gate to stop, and may reverse direction.
b. Replace inoperable photoelectric sensor. Retest that obstructing
photoelectric sensor causes moving gate to stop, and may reverse
direction.
Edge sensor does
not stop or reverse
gate.
a. Incorrect edge sensor wiring
b. Inoperable edge sensor
a. Check edge sensor wiring. Retest that activating edge sensor causes
moving gate to stop and reverse direction.
b. Replace inoperable edge sensor. Retest that activating edge sensor
causes moving gate to stop and reverse direction.
Alarm sounds for 5
minutes or alarm
sounds with a
command.
a. Double entrapment occurred (two
obstructions within a single activation)
a. Check for cause of entrapment (obstruction) detection and correct. Press
the reset button to shut off alarm and reset the operator.
Alarm beeps three
times with a
command.
a. Low battery a. Check if AC power is available. If no AC power, then running on
batteries and battery voltage must be 23 Vdc or higher. Charge batteries
by AC or solar power or replace batteries
Alarm beeps when
running.
a. Expansion board setting
b. Constant pressure to open or close is given
a. Pre-warning is set to "ON"
b. Constant pressure to open or close is given
Expansion board
function not
controlling gate.
a. Inoperable main board to expansion board
wiring
b. Incorrect input wiring to expansion board
c. Inoperable expansion board or inoperable
main board
a. Check main board to expansion board wiring. If required, replace wire
cable.
b. Check wiring to all inputs on expansion board.
c. Replace inoperable expansion board or main board
Maglock not
working correctly.
a. Maglock wired incorrectly a. Check that maglock is wired to N.C. and COM terminals. Check that
maglock has power (do not power maglock from control board
accessory power terminals). If shorting lock’s NO and COM wires does
TROUBLESHOOTING