Installation Manual

Internet Requirements

When selecting a router, use the information below to ensure compatibility.

MODEL: CAPXM - Smart Video Intercom M

CAPXM can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends a minimum upload/download speed of

5Mbps for each CAPXM supporting video camera feeds.

NOTE: This upload speed should be met when considering usage of other devices on the network like cameras and computers.

PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION

INTRODUCTION PRE-INSTALL NETWORKINSTALL ACCESS CONTROL

CAPXM WI-FI SECURITY COMPATIBILITY

• WPA3 Personal

• WPA2 Personal (AES)

ADDITIONAL COMPATIBILITY CONSIDERATIONS:

• DO NOT use Wi-Fi extender devices. These may introduce latency in the connection leading to choppy or loss of reliable video transmission.

• If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi signal strength connection of at least -65 DBM (numbers closer to zero are

stronger strength) at the CAPXM must be guaranteed to ensure an acceptable connection to the local network.

• Hidden network SSIDs are not supported. The network must be selectable from the CAPXM display.

• Wi-Fi networks requiring secondary authentication are not supported (E.g. Hotels and airport Wi-Fi).

• When checking signal strength in CAPXM admin mode, we recommend at least two bars, as shown on the CAPXM screen.

• If two bars are not available, relocate the router, the antenna or use accessory WFAEXT (Wi-Fi Antenna Extension Kit – 15') to move the

CAPXM antenna higher up or to a location resulting in two or more bars.

CAPXM IS COMPATIBLE WITH ROUTERS USING THE

FOLLOWING Wi-Fi COMMUNICATION PROTOCOLS:

• 802.11b

• 802.11g

• 802.11n @ 2.4 GHz