Parts List

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Customer Helpline 01904 727508
www.coreservice.co.uk
Guarantee
Dear Customer,
In the unlikely event that your device develops a fault, please contact our Customer service department on
the telephone number shown below.
1. These guarantee terms cover additional guarantee rights and do not affect your statutory warranty
rights.
Claims must be accompanied by Proof of Purchase. This must be in the form of a Sales receipt or Bank
statement and must show that the product has been purchased within 1 year prior to the claim, from the
retailer that it was originally sold to.
2. Our guarantee covers problems caused by material or manufacturing defects, and will result in the
repair of these defects or replacement of the device with a like for like or similar article. Please note that
our devices have not been designed for use in commercial, trade or industrial applications. Consequently,
the guarantee is invalidated if the equipment is used in commercial, trade or industrial applications or for
other equivalent activities.
3. The following are also excluded from our guarantee:
A) Faults due to accidents, customer misuse, or unauthorized repairs
B) Consumable Parts such as spool
C) Failure due to lack of routine maintenance
D) Failure as a result of not using the equipment in accordance with the manual and safety instructions
4. The guarantee is valid for a period of 1 year starting from the purchase date of the device. Guarantee
claims should be submitted before the end of the guarantee period within two weeks of the defect
being noticed. No guarantee claims will be accepted after the end of the guarantee period. The original
guarantee period remains applicable to the device even if repairs are carried out or parts are replaced. In
such cases, the work performed or parts tted will not result in an extension of the guarantee period, and
no new guarantee will become active for the work performed or parts tted. This also applies when an on-
site Service is used.
5. Please keep your sales receipt in a safe place. If the defect is covered by our guarantee your device
will either be repaired under the terms of guarantee or we will send you a replacement device. This device
may be re-conditioned or Like for like replacement.