User manual

18
In most cases it is not necessary to configure any of the SMTP settings as the device
come preconfigured for the e-mail server subscribed by CEP, which is a free service for
STD32 users.
8 Troubleshooting
Problem
Possible Reason
Solution
Power LED (L1) stays switched
off
No supply voltage-
Connect power supply
GSM LED (L2) blinks three times
cyclically
PIN is not “0000” or “2468”
Change SIM card’s PIN to
“0000” or “2468”
GSM LED (L2) constantly on
No GSM network available / no
antenna connected
Connect antenna / Change
antenna position
STD32 does not react on
configuration call (not accepting
the call)
Device is already configured
Set back to factory settings
or set new administration
number
STD32 does not react to an
SMS, or call, although booked to
the network
The mobile phone does not
transmit the phone number
(“Incognito”)
Activate the transmission of
the phone number in your
mobile phone
System LEDs toggle
No configuration call received by
STD32
Make configuration call
Table 11: Troubleshooting
9 Accessories
CEP GmbH offers accessory parts for the STD32 which have been thoroughly tested to work and
approved for use with the STD32. Therefore we strongly recommend using only CEP AG accessory
wparts. The warranty will be void if you use other than the original CEP accessory parts.
Please contact your supplier or CEP GmbH regarding the original accessory parts. The recommended
accessory parts mainly consist of the following:
GSM – magnetic antenna
-Part-Number 12001
FME – female connector and 2,5m
cable
GSM – roof mount antenna
-Part – Number 12006
FME – female connector,
3m cable, waterproof
Table 12: STD32 Accessories