User Manual

If you are having problems positioning it, try reading our help on positioning.
I can't see a flashing light on it
When the Lamp flashes its light, the whole top of the Lamp should flash blue! It may be hard to see this in a
brightly lit room.
When you first plug it in, you should expect to see the Lamp light blink twice every few seconds; the light will
go out once the Lamp is communicating with the Hub. The light will come on again when this Lamp is selected
for placement on the website; then, it will flash regularly once a second (if it is in a good position for the
Accessory to be installed), or it will blink twice every few seconds (if it is not in a good position). If you aren't
placing this Lamp, it most likely will not be flashing its light. It may also stop flashing, or go dim, if it is
unplugged; it should start again without problems if you plug it back in. (AlertMe Lamps contain backup
batteries to keep them running, but these may not be fully charged when you start off installing your Kit.)
What does the flashing light mean whilst I'm installing it?
When this Lamp is selected for placement on the website it will flash regularly once a second (whilst it is in a
good position for the Accessory to be installed), or it will blink twice every few seconds (if it is not in a good
position).
You should hold the Lamp still in the place you want to install it for about 5 seconds. If the light flashes
regularly once a second all that time, it is a good spot to install it. If it doesn't, you should try moving the Lamp
somewhat - read our tips here.
I can't get it to flash regularly where I want to install it
Check you have followed our Accessory positioning guidelines. For help with getting Accessories to
communicate with your Hub all around your home, click here.
What does the flashing light mean when I'm testing it?
Once you have installed your Lamp, the light will go out for the remainder of the Alertme setup process. When
you reach the testing stage, the light may come on. Lamp functions are currently under development by
AlertMe. For more information about testing, click here.