User guide
TALKSWITCH ONE-YEAR WARRANTY AND RETURN POLICY 277
This warranty gives specific rights, and Customer may have other rights subject to jurisdiction.
To the extent any part of this limited warranty statement is inconsistent with such local law,
that part shall be deemed modified to be consistent with such local law.
DOC Compliance
This digital apparatus does not exceed the Class B limits for radio noise emissions for digital
apparatus as set out in the Radio Interference Regulations of the Canadian Department
of Communications.
The FCC Statement is located in Appendix D: Safety and Regulatory Information.
Warranty Service
For products purchased in the U.S. or Canada
1. Contact your reseller and obtain a Warranty Return Authorization (WRA) number if required.
If you bought the product directly from TalkSwitch, you can obtain this number by
contacting the Technical Support department at TalkSwitch — call toll-free in the United
States and Canada: (866) 393-9960, otherwise call (613) 725-2466. Please have your model
and serial number available when you call.
IMPORTANT: Failure to obtain a WRA numberand include the information indicated
abovewill result in the package being refused.
2. Include a copy of your proof of purchase and a written explanation of the problem; this will
enable us to expedite your repair.
3. Attach the shipping label to the package exterior.
4. On the shipping label, be sure to include the WRA number obtained from TalkSwitch or your
reseller.
5. Ship the product (prepaid) to your reseller. If the product was purchased from TalkSwitch,
send the unit in its original or better protective packaging to:
TalkSwitch
1545 Carling Ave., Suite 510,
Ottawa, Ontario K1Z 8P9
Canada
If the product is being shipped from outside of Canada, the following statement must be
included on the package: Canadian Goods Being Returned to Canada.
For products purchased outside of the U.S. and Canada
To be eligible to obtain warranty service during the warranty period, the Customer must provide
proof of the date of purchase, serial number, and obtain warranty return instructions from a
service facility designated by TalkSwitch.
To obtain warranty service, the Customer is responsible for the cost of all shipping charges,
duties and taxes for products sent to the authorized service facility. Replaced or repaired
product is warranted to be free from defects in material or workmanship for the remainder of
the limited warranty period of the originally purchased Product.