User guide

EXTENSION NUMBERS, FUNCTIONS AND COMMANDS 263
Appendices
Appendix A: Functions and Commands
APPENDIX A
EXTENSION NUMBERS, FUNCTIONS
AND COMMANDS
The following tables list extension numbers, functions and commands you can enter with
aphone.
EXTENSION NUMBERS
The following table lists the local extensions, remote extensions, general voice mailboxes, VoIP
numbers, and ring groups. Note that dialing 101–108 will ring local extensions 111–118.
FUNCTIONS YOU CAN ENTER FROM LOCAL EXTENSIONS
The following table lists functions that can be entered from local extensions. On an analog
extension, press Flash or Recall. On an IP extension, press Hold.
Unit 1 Unit 2 Unit 3 Unit 4
Local extensions
(analog or IP)
111–118 121–128 131–138 141–148
Local extensions (IP only) 151–158 161–168 171–178 181–188
Remote extensions 210–219 220–229 230–239 240–249
General voice mailboxes 410–419 420–429 430–439 440–449
VoIP numbers There are 50 VoIP numbers for a TalkSwitch VoIP network:
250–299.
Ring groups There are ten ring groups for the entire system: 300–309.
Keys Function performed
Flash or Recall/Hold If you are connected to a caller, Flash or Recall/Hold puts the
call on hold and you hear the internal dial tone.
Flash or Recall/Hold Pressing Flash or Recall/Hold again at the internal dial tone
retrieves the most recent call on hold.
Flash or Recall/Hold at
external dial tone
When you are connected to an outside line, pressing Flash or
Recall/Hold switches you to the internal dial tone.
* and mailbox number Dials into a local, remote or general voice mailbox to leave
amessage.
** and mailbox number Accesses a local, remote or general voice mailbox. You can retrieve
messages, change greetings, password, etc.
** # Accesses the mailbox associated with your extension.
Flash or Recall/Hold 4 Completes a transfer and returns to the internal dial tone.
On an analog extension, press Flash 4 or Recall 4. On an IP extension, press Hold 4 followed
by Dial, Send or # to complete the transfer.