User guide

VOIP INFORMATION 248
6. Enter the User/account and the Password (if required) for this number.
7. Set up call handling for the VoIP number. For more information, click the Help icon ( ) in
the Call Handling area.
8. Repeat steps 2 to 7 for each additional VoIP number.
SETTING UP LINE HUNT GROUPS
A line hunt group is a set of lines that are available for making an outbound call. It can use
selected telephone lines, all VoIP lines associated with the TalkSwitch VoIP network, or all VoIP
lines associated with a service provider VoIP network.
The configuration has nine different hunt groups. If a VoIP-enabled TalkSwitch unit is present,
hunt group 88 uses the TalkSwitch VoIP network by default, and the other hunt groups use
telephone lines. You can modify these default settings as required. If you are using multiple
service provider VoIP networks, set up a hunt group for each service provider.
A local extension can be restricted to a set of hunt groups in order to control access to VoIP
networks. See Hunt group permissions on page 64.
1. Select the Line Hunt Groups page.
2. Select a hunt group slot.
3. If necessary, select Activate Hunt Group. All hunt groups are active by default.
4. Enter a Hunt Group name.
5. Set Line type to TalkSwitch VoIP or SPn VoIP Service.
6. Select the overflow hunt group. Choices are no overflow and the other activated hunt groups.
If you select an overflow hunt group, ensure it contains different lines than the original
hunt group.
IMPORTANT: Ensure that hunt group 9 or 0 is assigned to the group of telephone lines or VoIP
trunks used for calls to emergency services.