User guide

USING TALKSWITCH 223
Switching modes automatically
Use the TalkSwitch management software to set up automatic mode switching. See Scheduling
on page 31.
If you switch modes manually, TalkSwitch will automatically switch modes during the next
scheduled mode change.
USING CALL BRIDGE AND CALL BACK
Working together, call back and call bridge act as your personal long-distance operator. Whether
you are across town or around the world, these two features allow you to place calls from your
office telephone line.
You can make a call to TalkSwitch, access a telephone line connected to TalkSwitch and enter
the number you want to dial. This is especially useful when you are out of the office with your
cell phone and need to make a long-distance call. You can avoid the long-distance cell rates by
making a local call to TalkSwitch and access your office savings plan through call bridge.
Using call bridge
1. Dial into a telephone line.
2. When the auto attendant answers, select a hunt group — 9 (0 in some regions), 81–88 or
Same Line Connect 80.
3. Enter your account password. If you are using Same Line Connect and your line supports the
3-way calling/conference service, you are prompted to enter the phone number.
4. When you have completed your call, do one of the following:
a) Make another call by pressing ##.
TalkSwitch disconnects you from the call in progress. You can dial another number or redial
the same number.
b) Activate the auto attendant by pressing #*.
TalkSwitch ends the call bridge session and activates the auto attendant. When the auto
attendant message begins to play, you have the following options:
•Press # to enter command mode
• Dial 6 to change/enter call back settings
• Dial a local or remote extension or a ring group. This option allows you to contact
someone in your office, check your voicemail, etc.
c) End the call bridge session by hanging up. This disconnects you from TalkSwitch. To
ensure TalkSwitch disconnects at the end of a call bridge session, press ## before
hanging up.
The call bridge phone number you dial can be local, long-distance, toll free (800 and 888) or
international. Enter the phone number as you would in your office. For long-distance calls,
include the 1, country code and area code.