User guide

TALKSWITCH INSTALLATION 2
UNIT FRONT PANEL
The front panel consists of a power button, four line lights, and the power/data light.
Figure 1: Front panel
What the flashing lights mean
The TalkSwitch unit flashes the lights on the front panel in different patterns to show
diagnostic states.
Line 1, 2, 3 and 4 lights flashing simultaneously
The unit ID of this unit is in conflict with another unit on the same LAN.
This condition may occur for systems running Release 6.11 or earlier firmware. To resolve this,
you can assign a different unit ID to each unit. For more information, see Setting or changing
the unit ID on page 17.
Power/Data and Line 1, 2, 3 and 4 lights flashing simultaneously
The boot block is functioning, but the firmware needs to be updated or reloaded. Ensure you
update the firmware using the latest version of TalkSwitch software available on the TalkSwitch
website for your region. Note: the version posted on the website is recommended over the
version on your installation CD.
1. Choose Tools > Update Firmware.
Line 1 and 4 lights, then Line 2 and 3 lights flashing alternately
The prompts are corrupted or not loaded. Ensure you update the firmware with the latest
version. Do not use the version on the installation CD, because there might be a newer version.
1. Choose Tools > Update Firmware.
Light State Description
Line 1 to Line 4 On Line is in use.
Flickering Line is ringing.
Pulsing slowly Line caller is on hold.
Pulsing quickly Line is engaged by a device that is sharing the line
with TalkSwitch.
Power/Data On TalkSwitch is powered on.
Flickering The TalkSwitch unit is exchanging data with the
computer via USB.
Pulsing slowly A voicemail message has been left in one of the
mailboxes. This indicator is disabled by default, but
can be enabled.
TalkSwitch models with eight telephone lines do not have lights for Lines 5 to 8.