User guide

TALKSWITCH CONFIGURATION 194
1. Choose Troubleshooting > Fax Detection. The Fax Detection window appears.
2. Select the Automatically detect and switch to G.711 for fax over IP checkbox to have the
TalkSwitch unit detect fax over IP and then switch to G.711.
3. Set the number of CNG tones the TalkSwitch unit must detect before the auto attendant
routes the call to the fax machine. Choices are:
• Detect 1 tone — The auto attendant will route the call to the fax machine if the
TalkSwitch unit detects one CNG tone. Select this if fax calls are not being routed to the
fax machine.
• Detect 2 tones — The auto attendant will route the call to the fax machine if the
TalkSwitch unit detects two CNG tones. Select this if regular calls are being routed to the
fax machine.
Telephone Lines > Audio
For the best call audio quality and volume levels, your TalkSwitch system parameters must be
matched to your telephone lines. The Line Optimization area offers two calibration methods to
match your telephone lines.
The Telephone Lines > Audio command allows you to automatically calibrate the TalkSwitch
unit to match the far end impedance of the telephone lines; to select the matching near end
impedance of the telephone lines; and to select the transmit level to callers.
All controls on this page update the TalkSwitch unit in real time. This allows you to adjust levels
without saving the configuration.
Do not adjust these settings unless advised to do so by your local dealer or technical support
centre. If your system does not appear to be functioning correctly, please contact your local
dealer or technical support centre for assistance.