User guide

TALKSWITCH CONFIGURATION 135
When the Call Waiting service checkbox is enabled for an external telephone line, a user can
pick up a waiting call on that line by pressing Flash or Recall then 89 on an analog phone,
or Xfer/Transfer/TRNF then 89 on an IP phone.
• Line Reversal is used in some regions to exchange signals between the telephone company
and your telephone equipment. If you select the Line Reversal checkbox, click the Line
Reversal Settings button to select the reversal patterns used by your telephone company.
Note that line reversal configuration is not offered in the United States or Canada.
Line reversal settings
Line reversal is used in some regions to exchange signals between the telephone company and
your telephone equipment. Line reversal can improve performance and lower costs on busy
telephone lines. Check with your telephone company to see whether line reversal is used, and
when. For example, the TalkSwitch unit can send a signal when it:
• Seizes the line. The TalkSwitch unit seizes a line when a user dials a hunt group number.
• Answers the line.
• Releases the line. The TalkSwitch unit releases the line when the user hangs up.
Note that line reversal configuration is not offered in the United States or Canada.
1. If line reversal is used, click Line Reversal Settings. The Line Reversal Settings
window appears.
2. Select the reversal patterns specified by your telephone company for incoming and outgoing
calls. The reversal patterns include:
• Ignore reversal — Do not send or respond to line reversal signals.
• Seizure and release — Send a signal when a line is seized, and again when the line
is released.
• Seizure and answer — Send a signal when a line is seized, and again when the line
is answered.
• Answer and release — Send a signal when a line is answered, and again when the line
is released.