User guide

TALKSWITCH CONFIGURATION 122
3. Select a Ring pattern to indicate the call is for the ring group. Choices are Regular, and
Alternate 1 to Alternate 5.
4. Click the Edit button. The Set Ring Group Extensions window appears.
5. Select the local extensions you want to ring in unison.
About call cascades
See About call cascades on page 65.
Setting up call handling
The procedure for setting up a call cascade is similar to that described in Local Extension/Fax
with the differences described below. See Setting up call handling on page 67.
•The Ring Groups page does not have the Do Not Disturb tab.
•The If Extension is busy list in the Busy tab does not have the invoke call waiting option.
•The queue at ring group option replaces queue call, and places the call in the ring group’s
call queue.
Ring group options
The Ring Group Options area allows you to set up the system so users will know the caller is
trying to contact the ring group, and not them personally.
1. Select the Include ring group number checkbox to display the ring group number with the
caller ID information. For example, if John Smith is calling ring group 300, each extension
in ring group 300 will show “300 - John Smith”.