User guide

TALKSWITCH CONFIGURATION 102
ADDING POLYCOM IP PHONES
Adding the extension to the TalkSwitch system
1. Launch the TalkSwitch management software.
2. Select the Local Extension/Fax page.
3. Select the Extension tab.
4. Select an available extension number.
Activate extension area
1. Select the Activate Extension checkbox.
2. Set the Extension type to IP extension.
3. Enter the user’s First name and Last name. The names are used for caller ID, and appear
within other pages of the TalkSwitch management software. The Last name is used with the
dial-by-name directory.
4. Select Polycom as the Type of phone, and then select the model. Choices are Polycom 301,
Polycom 320, Polycom 430, Polycom 501, Polycom 550, Polycom 601 and Polycom 650.
5. Select the language for prompts heard by the user of the extension in the System prompt
language list.
6. Click the Additional Settings button to set up:
• Direct line access (see Direct line access on page 61)
• Hunt group permissions (see Hunt group permissions on page 64)
• Caller ID settings (see Caller ID settings on page 65)
IP extension details area
1. Set the Location. Choices are:
• Internal — The phone is an internal IP extension located within the office, and is
connected to the same LAN as the TalkSwitch unit.