User guide

TALKSWITCH CONFIGURATION 87
About programmable function keys
The TS-350i has 6 programmable functions keys, and the TS-550i has 22 programmable keys. The
keys allow the user to access TalkSwitch features, and to monitor and engage lines, extensions
and queued calls (i.e. line appearance).
Note that the keys cannot be programmed if the extension has hot line access enabled. In this
case, the phone will automatically connect the pre-configured resource (external number,
extension etc.)
Programming TS-350i function keys
1. Click Configure Keys. This button is enabled if the IP Extension Details area is complete.
The TalkSwitch 350i window appears.
2. For each key, select the Function and the Resource (if applicable). The function keys can be
assigned for Line Appearance, Extension Appearance, Queue Appearance, Voicemail, Do Not
Disturb (DND), Speed Dial, Park, Unpark, Call Pickup (any or specific extension), Overhead
Page, Phone Book configuration, or User Defined (phone). For further details, see TalkSwitch
phone programmable key functions on page 100.
3. Optionally, you can apply predefined key assignments from a template file using the Open
Template button. See Using a key assignment template on page 88.
If necessary, use the Default button to restore the keys to their default settings.
4. Use the Print Labels button to print a label showing the key configuration. Cut out the
printed label and insert it in the phone next to the key lights.
5. Your key assignments can be saved as a template for programming additional phones. See
Saving a key assignment template on page 87.
Saving a key assignment template
You can use the template file as a starting point for the key assignments for another extension.
After setting up the key assignments:
1. Click Save Template As to save the key assignments to a template file. The Save Template
As window appears.
2. Enter the filename of the template file, and then click Save.