User guide

TALKSWITCH CONFIGURATION 81
ADDING IP PHONES
This section describes how to configure an IP phone as a local extension. An IP phone can be
internal (located in the office) or external (located outside the office).
We recommend TalkSwitch IP phones and supported third-party IP phones for ease of
configuration. TalkSwitch currently supports the following IP phones:
• TalkSwitch 350i and TS-550i. See Adding TalkSwitch TS-350i and TS-550i IP phones on page 85
.
• TalkSwitch TS-9112i, TS-9133i and TS-480i. See Adding TalkSwitch TS-9112i, TS-9133i and TS-
480i IP phones on page 90.
• TalkSwitch TS-850i cordless IP phone. See Adding TalkSwitch TS-850i IP phones on page 96.
• Polycom IP 301, IP 320, IP 330, IP 430, IP 501, IP 550, IP 601 and IP 650. See Adding
Polycom IP Phones on page 102.
• Grandstream GXP2000 and GXP2020. See Adding Grandstream IP phones on page 106.
• Counterpath eyeBeam softphone. See Adding Counterpath IP phones on page 111.
Visit http://global.talkswitch.com for information on which models are available in your
region and useful resources such as quick reference cards, user guides and firmware files. To
access the IP phone guides, choose Start > Programs > TalkSwitch 6.12 > Documentation > IP
Phone Guides.
OVERVIEW
For each supported IP phone, this guide describes how to:
• Add the IP phone to the TalkSwitch system configuration.
• Configure the router, if setting up an external IP extension.
• Connect the IP phone to the network.
• Check and update the IP phone firmware version, if required.
• Program the IP phone.
Refer to Adding Other IP Phones on page 115 for configuration information of non-supported
IP phones.