User guide

62 TALKSWITCH USER GUIDE • NORTH AMERICA
If 6 is dialed
If you press ‘6’ at the Auto Attendant, you are able to configure and use
Auto and Prompted Call Back. See section 2.3.6.1 for more details about
configuring Call Back and section 3.7.2 for details on using Call Back.
If 7 is dialed
TalkSwitch uses 7 to precede PBX Extensions of another Centrex or PBX
system. If TalkSwitch is not connected to another system, 7 is inactive. If
TalkSwitch is connected to another PBX system, see section 2.3.5.4 for
more details.
If 80 – 88, or 9 is dialed
If you press ‘80 – 88 or 9’ at the Auto Attendant, you access Call Bridge if
it has been permitted. See section 2.3.6.3 for more details on configuring
Call Bridge and section 3.7.1 for details on using Call Bridge.
Utilities for an auto attendant
Record Instructions (button)
Click this button to display a dialog box showing the instructions on how to
record and playback an Auto Attendant using a telephone. No adjustments
are required for the recording volume. TalkSwitch adjusts the recording
volume for optimal recordings.
Note: If you dial ‘6’ at the Auto Attendant and no Call Back is enabled,
TalkSwitch answers with the prompt: “I am sorry, there is no matching
entry for these digits”.