User guide

A D D I N G I P P H O N E S T O T A L K S W I T C H 1
I N T R O D U C T I O N
This guide describes how to configure an IP phone as a local extension. An IP phone can be
internal (located in the office) or external (located outside the office).
SUPPORTED IP PHONES
We recommend TalkSwitch® IP phones and supported third-party IP phones for ease of
configuration. TalkSwitch currently supports the following IP phones:
• TalkSwitch TS-9112i, TS-9133i, TS-350i, TS-480i and TS-550i
• TalkSwitch TS-850i cordless IP phone
• Polycom IP 301, IP 320, IP 330, IP 430, IP 501, IP 550, IP 601 and IP 650
• Grandstream GXP2000 and GXP2020
• Counterpath eyeBeam softphone
Visit http://global.talkswitch.com for information on which models are available in your
region and useful resources such as quick reference cards, user guides and firmware files. To
access the IP phone guides, choose Start > Programs > TalkSwitch 6.12 > Documentation > IP
Phone Guides.
OVERVIEW
For each supported IP phone, this guide describes how to:
• Add the IP phone to the TalkSwitch system configuration.
• Configure the router, if setting up an external IP extension.
• Connect the IP phone to the network.
• Check and update the IP phone firmware version, if required.
• Program the IP phone.
Refer to Adding Other IP Phones on page 40 for configuration information of non-supported
IP phones.