User guide

A D D I N G I P P H O N E S T O T A L K S W I T C H 3 4
ADDING COUNTERPATH IP PHONES
Adding a Counterpath phone to the TalkSwitch system configuration
1. Launch the TalkSwitch management software.
2. Select the Local Extension/Fax page.
3. Select the Extension tab.
4. Select an available extension number.
Activate extension area
1. Select the Activate Extension check box.
2. Set the Extension type to IP extension.
3. Enter the user’s First name and Last name. The names are used for caller ID, and appear
within other pages of the TalkSwitch management software. The Last name is used with the
dial-by-name directory.
4. Select Counterpath as the Type of phone, and then select Counterpath Eyebeam.
5. Select the language for prompts heard by the user of the extension in the System prompt
language list.
IP extension details area
1. Set the Location. Choices are:
• Internal — The phone is an internal IP extension located within the office, and is
connected to the same LAN as the TalkSwitch unit.
• External — The phone is an external IP extension located outside the office, and is
connected to the TalkSwitch unit over the internet. A VoIP-enabled TalkSwitch unit
is required.
• Both — The phone can be used as an internal or external IP extension. A VoIP-enabled
TalkSwitch unit is required.