User guide
A D D I N G I P P H O N E S T O T A L K S W I T C H 2 5
Configuring the router manually
If you cannot access the router configuration through the IP Configuration page, configure the
router manually.
1. Open the router configuration and navigate to the screen used to set up port forwarding.
See your router documentation.
2. Map port 5060 (Type: UDP) to the TalkSwitch unit acting as local proxy. Port 5060 is the
default port for forwarding SIP signaling data to the TalkSwitch system.
If required, you can map a different port. In this case, enter the port in the SIP signalling
port box of the VoIP Settings window.
3. Map the following ports (Type: UDP) to the TalkSwitch units. These RTP ports forward voice
traffic to the TalkSwitch system by default.
If required, you can map different ports. In this case enter the first port in the Starting RTP
port box of the VoIP Settings window.
4. Map port 69 (Type: UDP) to the TalkSwitch unit acting as local proxy. Port 69 allows the
TalkSwitch system to configure external IP extensions.
5. Map port 9393 (Type: TCP) to the TalkSwitch unit acting as local proxy. Port 9393 allows
remote configuration of the TalkSwitch system.
6. If available, enable Quality of Service (QoS) to give voice traffic priority over data.
7. Save the configuration to the router.
Connecting the Polycom phone to the network
1. Connect a network cable between your router and the port marked LAN on the back of the
phone. The PC port on the phone can be used to connect the PC if only one LAN port
is available.
2. Connect the power adapter to the phone.
Confirming the Polycom firmware version
The TalkSwitch system requires the IP phone to have a specific firmware version.
1. Check the required firmware version from http://global.talkswitch.com.
2. Confirm the firmware version currently installed the IP phone. On the phone:
a) Press the Menu key and select Status > Platform > Application > Main.
b) Compare Version to the required firmware version. If the firmware version is the same,
proceed to Programming the Polycom IP phone. If not, follow the instructions in
Updating the Polycom firmware on page 26.
VoIP Lines/Unit Unit 1 Unit 2 Unit 3 Unit 4
4 6000–6006 6010–6016 6020–6026 6030–6036
8 6100–6114 6200–6214 6300–6314 6400–6414