User guide

A D D I N G I P P H O N E S T O T A L K S W I T C H 9
4. Use the Print Labels button to print a label showing the key configuration. Cut out the
printed label and insert it in the phone next to the key lights.
5. Your key assignments can be saved as a template for programming additional phones. See
Saving a key assignment template on page 8.
Programming the TalkSwitchTS-350i or TS-550i IP phone as an external IP extension
If you are setting up an external IP extension, you must ensure there is a communication path
over the network between your phone and your TalkSwitch systsem. See Configuring the router
on page 2.
Program the following settings into the phone. On the phone:
1. Press the button (TS-350i) / button (TS-550i).
2. Press 3 to enter the Phone Settings menu.
3. Press 7 to enter the Firmware Update menu.
4. Press 2 to enter the TFTP Server Address menu.
5. Use the keypad to enter the public IP address or FQDN of the TalkSwitch system, and then
press the OK softkey.
6. Press the button (TS-350i) / button (TS-550i) to exit the menu
7. The phone will request you reboot the phone. Press the Yes softkey to initiate the reboot.
It should take no more than 1 minute for boot process to finish. During this process, the
phone contacts the TalkSwitch unit, which automatically registers and configures the
phone. When complete, the phone will display the extension name and extension number.
The phone is now ready for use.
If registration does not work
If the IP phone is not successfully registered and configured, perform the following steps. On
the phone:
1. Press the button (TS-350i) / button (TS-550i).
2. Press 6 to enter the default all settings menu.
3. Press the Yes softkey to default the settings.
4. Press the button (TS-350i) / button (TS-550i) to exit the menu.
5. The phone will request you reboot the phone. Press the Yes softkey to initiate the reboot.
It should take no more than 1 minute for boot process to finish.
6. If setting up an external IP extension, follow the steps in Programming the TalkSwitch IP
phone as an external IP extension after the phone reboots.
7. Contact your reseller or TalkSwitch Customer Support if registration is still unsuccessful.