User guide

A D D I N G I P P H O N E S T O T A L K S W I T C H 7
• You can enter the Phone MAC Address manually. This is the required method if you are
setting up an external IP extension. The MAC Address is a 12-digit alphanumeric string
located in the barcode on the bottom of the phone and the box the phone came in.
4. Choose File > Save. The system will create a configuration file that the phone will download
when the phone is restarted.
About programmable function keys
The TS-350i has 6 programmable functions keys, and the TS-550i has 22 programmable keys. The
keys allow the user to access TalkSwitch features, and to monitor and engage lines, extensions
and queued calls (i.e. line appearance).
Note that the keys cannot be programmed if the extension has hot line access enabled. In this
case, the phone will automatically connect the pre-configured resource (external number,
extension etc.)
Programming TS-350i function keys
1. Click Configure Keys. This button is enabled if the IP Extension Details area is complete.
The TalkSwitch 350i window appears.
2. For each key, select the Function and the Resource (if applicable). The function keys can be
assigned for Line Appearance, Extension Appearance, Queue Appearance, Voicemail, Do Not
Disturb (DND), Speed Dial, Park, Unpark, Call Pickup (any or specific extension), Overhead
Page, Phone Book configuration, or User Defined (phone). For further details, click the
Help icon in the IP Extension Details area..
3. Optionally, you can apply predefined key assignments from a template file using the Open
Template button. See Using a key assignment template on page 8.
If necessary, use the Default button to restore the keys to their default settings.
4. Use the Print Labels button to print a label showing the key configuration. Cut out the
printed label and insert it in the phone next to the key lights.
5. Your key assignments can be saved as a template for programming additional phones. See
Saving a key assignment template on page 8.