User guide

TALKSWITCH CONFIGURATION 85
5. Callers who don‘t have a touchtone phone can be routed to the
receptionist at extension 114.
6. Set the time from the drop-down list After the auto Attendant has
finished playing and no selection has been made within (0–30 sec.).
7. Select go to local ext. and select 114 from the drop-down lists.
You can record the other 8 auto attendants. By default, the total combined
recording time is 30 minutes. The 30 minutes are shared with voicemail. You
can expand the built-in memory using memory cards or internal memory
add-ons. See 1.11 Increasing Memory Capacity on page 26 for more details.
2.4.2.2 Record, play or erase auto attendant messages
You can record an auto attendant from any local extension or remote phone
using touchtone commands.
1. Pick up a local extension or dial into TalkSwitch from an external source.
At the auto attendant:
2. Press to enter command mode.
3. Enter the administrator password if required.
4. Begin entering the touchtone commands listed below and follow the
TalkSwitch instructions.
5. Press to confirm the entry before continuing with other commands
or exiting command mode.
6. Press or hang up to exit.
Example: From the local extension, pick up the handset and press to
enter command mode. If you want to record Auto Attendant 1, dial 4 1
and follow the prompt. Press 5 1 to listen to your recording. To record
auto attendant 2, dial 4 2 and so on.
When two or more units are networked, they share the same 9 auto
attendants. When an auto attendant message is recorded on any
TalkSwitch unit, it is automatically copied to all the other units on the
same LAN. This feature helps reduce network traffic and allows the
system to continue functioning even if a unit loses power or is
disconnected from the LAN.