User guide

TALKSWITCH CONFIGURATION 71
the drop-down list. Callers hear an announcement. During the
announcement, callers can dial 0 or to get back to the auto
attendant before getting disconnected. (note that 0 is a configurable
option and by default does not route to the auto attendant).
5. In the Mail Box Options section, select one of the actions to perform when
a caller presses 0 during mode 1 or during mode 2. The action options are
the same for the different modes.
Figure 60: Mailbox and mode configuration
Load Greeting (button)
You can load a pre-recorded voicemail greeting from your PC to TalkSwitch.
The file must be an 8KHz, 8-bit, mono, µ-law .wav file.
If you require additional memory for voicemail and auto attendants,
memory cards can be purchased from www.talkswitch.com or from your
local reseller. Additional memory capacity can also be added using
TalkSwitch licensed add-ons (see 2.7 Licensed Add-ons on page 120).
For details on how to use voicemail, see 3.8 Using the voicemail system on
page 146.