User guide

TALKSWITCH CONFIGURATION 69
2. Select System Information -> On-Hold/Ringback.
3. In the On-Hold Settings section, select Play music from file loaded on
TalkSwitch See Figure 68.
4. Click the Load wav file... button. An information box displays the
required format for the digital audio file. This file must be 8 KHz, 8-bit,
mono, µ-law and saved as .wav format.
If your desired digital audio file conforms to the required format, click Yes,
or else click No to exit.
Figure 58: Music file format
5. If you clicked Yes, the Load Audio File window displays. Browse to the
location of the desired digital audio file, select the file and click on
Open.
6. In Transfer Settings, seen in Figure 59 on page 69, select Music if you
want the caller to hear music instead of a ringback tone.
7. Save settings to the unit.
Set the volume for Music on Hold
TalkSwitch offers the ability to adjust the volume of music on hold playback.
In On-Hold Settings, to increase or decrease the sound level, use the drop-
down list for Playback volume for music file:
Figure 59: Volume adjustment