User guide

TALKSWITCH CONFIGURATION 65
Setting up extension ring groups
1. Open the TalkSwitch configuration software.
2. Select System Information -> Extension Ring Groups.
3. Choose an Extension Ring Group number, starting with 300.
4. Click in the checkbox next to Activate Ring Group 300.
5. Enter a name in the field next to Ring Group Name:.
6. In the Set Ring Group window, choose the local extensions you want to
ring in unison.
7. Select a Ring pattern: from the drop-down list to identify the incoming
call before you pick up the phone.
8. Save settings to TalkSwitch.
Figure 55: Ring groups
Different uses for extension ring groups
You can send calls to specific groups of employees.
Example: If you have a company with several departments, you can
configure extension ring group 300 for the sales department to ring
extensions 111, 112, 113, and 114. Ring group 301 might be for technical
support, ringing extensions 115 and 116.