User guide

60 TALKSWITCH USER GUIDE
The IP phones officially supported by TalkSwitch are:
• Polycom Series — 301, 430, 501, 601 (minor support differences
between models)
• Grandstream — GXP-2000 (excellent low budget phone)
• Counterpath — Eyebeam soft client.
Other phones that support the G.711 codec may work with the system, but
not all the features may be supported. We strongly recommend that you
only use the IP phones supported by TalkSwitch. If you connect an
unsupported IP phone, select Other IP Phone from the pulldown menu. As
TalkSwitch cannot enable special features, or customization of these phones,
further configuration will be limited to the programmable options on the
phone itself.
Figure 52: Phone types
Direct Line Access... (button)
This feature allows users to access an outbound line without dialing extra
digits. When the extension goes off-hook or a number is dialed on a IP
phone without first dialing a hunt group, Direct Line Access allows you to
configure the extension to access a specific hunt group automatically for
outbound calls.
Example: You may have a fax machine connected to this extension and
don‘t want to reprogram the speed dial numbers. Click Direct Line Access
and choose the hunt group. As soon as the fax goes off-hook, the unit finds
an available line.
When Polycom or Grandstream is selected, the username and password
are fixed and not editable.