User guide

36 TALKSWITCH USER GUIDE
Each unit is identified with a tab at the top of the configuration window,
System Information -> Telephone Lines to allow you to select the unit in
the group.
Figure 31: Unit tabs
The features described below are not affected by the number of units on
the LAN.
Feature Description
Auto
Attendant
There are 9 auto attendants shared by all units on the LAN, so
all inbound calls can be answered by the same auto attendant
on an incoming telephone line. When a new auto attendant is
recorded on a unit, it is automatically copied onto all the
other units. (See 2.4.2 Auto attendant on page 83)
Call Back There are 4 auto call back accounts per unit. To use an
announced message for a particular auto call back account,
you need to record the announced message on the same unit
as the account. This means calling in on a line that is
physically connected to the unit with the account, or using
an extension connected to the unit.
(See 2.5 Call Back/Call Bridge on page 102)
Ring
Groups
There are 10 global ring groups (300-309) regardless of the
number of units on a LAN. Each group is capable of ringing
any extensions on the network. A combination of 32 analog
and IP extensions can be part of a ring group.
(See 2.2.9 Extension ring groups on page 64)
Park
Orbits
There are 10 global park orbits (500-509). Any person can put
a caller on hold in a temporary park orbit so that the call can
be retrieved from any extension in the office.
Music on
Hold
There are two ways to add music on hold to your system:
• through an external audio source
• by loading an internal music file
(See 2.2.10 On-Hold/Ringback on page 66)
Public
Address
(PA)
Each unit has a PA output for connection to a public address
system. The PA output for a TalkSwitch unit is only accessible
from extensions connected to that unit. To connect all
outputs to a single amplifier, you will require an adapter.