User guide

TALKSWITCH INSTALLATION 29
1.15 VERIFYING THE CONNECTIONS
If you are having problems, they could be due to loose cables. Check the
following:
1. Are your telephone cables connected to a wall jack at one end and the
unit at the other? Ensure the devices you are using as extensions
(phones, faxes, etc.) are plugged into the extension jacks located on the
back panel of the unit. Do not plug your extensions directly into a wall
jack unless that jack is wired to a unit extension jack.
2. Check theUSB or LAN connection between TalkSwitch and
your PC.
3. Ensure that the unit AC adapter is plugged into a working power outlet
and that the unit is turned on. Make sure that you are using the
AC adapter supplied with your unit. This adapter cannot be substituted
with any other adapter. If your adapter appears to be defective, please
contact your TalkSwitch dealer to order the proper replacement.
If networked, ensure that you have the latest firmware loaded on all units. To
check the firmware version, open the configuration software, and click the
link View System Information. All units listed in the System Information
dialog box should have the same firmware version.