User guide

28 TALKSWITCH USER GUIDE
1.14 WHAT THE FLASHING LIGHTS MEAN
Diagnostics for the lights flashing on the unit front panel
All line lights flashing simultaneously:
The unit ID of this unit is in conflict with another unit on the same LAN.
Make sure you assign a different unit ID to each unit. For more information,
see 1.10.3 Setting or changing the unit ID on page 22.
Line 2 and 3 lights flashing simultaneously:
This indicates a file system error. Terminate calls in progress. Reboot the
unit. Tools -> Reboot TalkSwitch or, on the front panel, turn the power
button off and back on. It will do a file system check and fix any problems.
Line 1 and 4 lights flashing simultaneously:
This indicates a voice mailbox error. Terminate calls in progress. Reboot
TalkSwitch. Tools -> Reboot TalkSwitch or, on the front panel, turn the
power button off and back on. It will do a file system check and fix any
problems.
Line 1, 2, 3 and 4 lights flashing simultaneously:
The firmware needs to be updated or reloaded. Ensure that you update with
the last version, do not use the version on the installation CD. There might
be a newer version. Open the TalkSwitch configuration software.
File -> Update Firmware...
Line 1 and 4, then Line 2 and 3, lights flashing alternatively:
The system prompts are not loaded or corrupted. Reload the firmware. Open
the TalkSwitch configuration software.
File -> Update Firmware...
Line 1 and 3 lights, then Line 2 and 4 lights flashing repeatedly:
This is usually the case after a firmware update. Reboot TalkSwitch.
Tools -> Reboot TalkSwitch or, on the front panel, turn the power button
off and back on.