User guide

238 TALKSWITCH USER GUIDE
configuring transfer options 112
from a remote extension 64
from an analog extension 128
same line connect 63
screened transfer 129
settings (music on hold) 70
to a remote extension 63
to a ring group 66
troubleshooting 190
unscreened transfer 128
Caller ID
local extensions 58
Carrier codes 48
Configuration software 1
installing 4
IP configuration 39
pull down menus 32
screen navigation 35
system requirements 1
troubleshooting 187
upgrading 5
Connecting devices 15
audio for music on hold 21
fax machine 19
incoming telephone lines 15
local extension phones 16
modem 18
output to public address 21
Connecting incoming lines 15
D
Direct line access
configuring 60
Distinctive ring
fax machine 19
E
Extension ring groups
call cascade 98
call handling option 88
configuring 65
different uses 65
queuing callers to... 132
Extensions
numbering conventions 23
F
Fax machine
automatic detection 19
dedicated fax line 19
distinctive ring 19
troubleshooting 190
H
Hardware unit
back panel connectors 2
connecting fax machines 16
connecting telephones 16
connecting to a PC 5
front panel lights 1
seeting or changing unit id 22
Help and troubleshooting 187–194
auto attendant 188
call routing/transfer/
intercom 190
configuration 187
contacting TalkSwitch 194
fax machines 190
local area network 192
local extensions 191
music on hold 189
Holiday mode 82
Hunt group access
local extensions 61
I
Incoming lines
audio controls 111
call detail record 158
configuration 42
connecting 15
connecting devices/wiring 15
dedicated fax line 19, 52
diagnostics 28
front panel lights 2
keeping track of... 24
line hunt groups 44
rear panel jacks 4
troubleshooting 116
using phones connected in
parallel 141
Intercom
troubleshooting 190
IP configuration 39
L
Licensed add-ons
additional IP extensions 121
additional voicemail
capacity 121