User guide

APPENDIX B 203
have enabled the Transfer and clear option under Option -> Miscellaneous
in the TalkSwitch configuration software. TalkSwitch can clear the line after
forwarding a call to a remote extension, if your telephone line supports this
feature. If you enable this feature without having the service, callers are
disconnected when a unit attempts to forward their call to the remote
extension.
Using one telephone line with Centrex transfer service gives you access to
the TalkSwitch call forwarding, call back and DISAcall bridge features.
Hunt or Rollover — When using two or more lines, calls coming in on a
busy line can be rolled over to an available line in a hunt pattern that you
can set. There are two types of hunting — sequential and circular.
Sequential hunting starts at the number dialed and ends in the last number
in the assigned group. Circular hunting hunts all the lines in the hunting
group, regardless of the starting point. (It will only circle once through the
hunt group).
TalkSwitch has the same functionality available on all lines and can work in
conjunction with the hunt and rollover services.
Call Hold and Flash
TalkSwitch detects Flash from regular phones to put calls on hold. A flash
signal is produced by pressing the Flash or Link button on your telephone
(Link is another name for flash). If you do not have these buttons on your
telephone, you can produce a Flash signal by quickly depressing and
releasing the telephone’s hang-up hook.
Single-Flash — is pressing the Flash or Link button once. You can also
depress and release the telephone’s hang-up hook once.
Double-Flash — is pressing the Flash or Link button twice. You can also
depress and release the telephone’s hang-up hook twice. When using your
telephone’s hang-up hook to initiate a double-flash , do not try to initiate
the second flash too quickly or you may disconnect your caller.
Press and release the hang-up hook once, count to 2, then initiate the
second flash .
When would you use double-Flash?
1. If TalkSwitch is connected to any other system/service that uses flash to
activate its features (e.g. a Key Telephone System, PBX, or telephone line
with the Centrex service from your phone company).
2. If you are using any of your local telephone company services that are
activated with flash (e.g. call waiting, 3-way calling/conference, etc.).