User guide

202 TALKSWITCH USER GUIDE
The TalkSwitch distinctive ring call routing features can be used in a number
of ways:
• Routing fax/modem calls
• Routing voice messaging
• Separating home office calls
• Using auto call back
Each distinctive ring number has a distinctive ring cadence or ring sequence
that allows you to identify the number that was dialed.
Voicemail (Call Answer) — A service which gives callers the opportunity to
leave a message when your phone line is busy or unanswered. TalkSwitch
can work in conjunction with your telephone company’s voicemail service.
Call Waiting — If you are already on the phone, the call waiting service will
emit a soft beeping sound to let you know you have another call waiting to
be answered.
To talk to the other caller when you hear a call waiting beep, press the Flash
button twice. To return to the other caller, you will need to press the Flash
button twice again. This service is not recommended, since TalkSwitch
cannot answer the second call while the first call is already being routed by
the auto attendant. You may want to consider adding the hunt/rollover
service to your lines instead.
3-Way Calling/Conference — The 3-way calling/conference service allows
you to add a third party to a call already in progress.
The 3-way calling/conference service enhances TalkSwitch capabilities
whether you have one or more telephone lines. Using a 3-way calling/
conference service gives you access to the TalkSwitch call forwarding, call
back and DISAcall bridge features.
TalkSwitch can work with a service to forward calls to remote extensions or
other external phone numbers while using same line connect. You can use
this service as an option for bridging calls to external numbers when you call
into a unit from outside. If you are having difficulties with line volume
levels when you forward calls to remote extensions or when you are using
DISAcall bridge, forward calls using 3-way calling.
Centrex/Plexar Transfer — The Centrex transfer service is similar in
function to the 3-way calling/conference service. The primary difference is
that two external parties can still remain in conversation after you hang up.
TalkSwitch can disconnect after the transfer if you have this service and