User guide

194 TALKSWITCH USER GUIDE
For more VoIP information, visit our support section at
http://www.talkswitch.com/support.
6.2 SUPPORT
If you are having problems with the configuration or operation of
TalkSwitch, please read this section. If you don’t find the solution to your
problem here, check the FAQ section located in the support area at our
website at http://www.talkswitch.com/support. Select your TalkSwitch
model and click Continue.
If you require further assistance, do one of the following:
1. Contact your TalkSwitch dealer.
2. Contact our customer support department by e-mail:
[e-mail].
3. Call a technical support specialist at TalkSwitch:
1-866-393-9960 (continental North America) or 613-725-2466
weekdays between 9:00 a.m. and 8:00 p.m. EST.
Please have the following information available when you call:
1. Your e-mail address and telephone number.
2. The serial number located on the bottom of TalkSwitch.
3. Your date of purchase.
4. The number of telephone lines that you have connected to TalkSwitch.
5. The telephone company services that you are using with TalkSwitch.
6. Your PC’s operating system (e.g. Windows 95, 98, ME, 2000, XP).