User guide

160 TALKSWITCH USER GUIDE
12. Carrier Code/Access Code — This column shows the phone number of
the preferred long-distance provider.
13. PIN or User Code — This column shows the user’s access code to dial out
using a specific carrier.
The data can be imported into any call management software or an Excel
spreadsheet as a delimited text file. After the import, the data can be
grouped and tallied based on the criteria set forth.
Example:
1. Total line usage for a day 4. Average call times
2. Number of inbound calls 5. Number of calls per line
3. Wait times