User guide

152 TALKSWITCH USER GUIDE
3.11.1 Using call bridge
1. Dial into an incoming telephone line.
2. When the auto attendant answers, select a hunt group (9, 81–88 or Same
Line Connect 80).
3. Enter your account password. If you are using Same Line Connect and
your line supports the 3-way calling/conference service, you are
prompted to enter the phone number.
4. When you have completed your call, do one of the following:
a) Make another call by pressing .
TalkSwitch disconnects you from the call in progress. You can dial
another number or redial the same number.
b) Activate the auto attendant by pressing .
TalkSwitch ends the call bridge session and activates the auto
attendant. When the auto attendant message begins to play, you have
the following options:
• Press or 55 to enter command mode
• Dial 6 to change/enter call back settings
• Dial a local or remote extension or a ring group. This option allows
you to contact someone in your office, check your voicemail, etc.
c) End the call bridge session by hanging up. This disconnects you from
TalkSwitch. To ensure that TalkSwitch disconnects at the end of a call
bridge session, press before hanging up.
The call bridge telephone number you dial can be local, long-distance, toll
free (800 and 888) or international. Enter the telephone number as you
would in your office. For long-distance calls, include the 1, country code and
area code.
3.11.2 Using call back
The call back feature allows you to initiate TalkSwitch to call you at a
specified telephone number. This gives you access to the following:
•Call bridge
• Local extensions, remote extensions and ring groups
• Voicemail