User guide

146 TALKSWITCH USER GUIDE
3.8 USING THE VOICEMAIL SYSTEM
Each TalkSwitch unit comes with 30 minutes of voicemail recording capacity.
This time is shared with auto attendant greetings. The capacity can be
increased by adding TalkSwitch memory cards. You can add 1, 2, 4.5, or 9
hours of storage to each unit by using internal memory expansion activation
keys, or TalkSwitch memory cards. When you insert the memory card, the
system configures it automatically. Contact your TalkSwitch dealer to
purchase memory cards.
3.8.1 Activating voice mailboxes
There are three types of voice mailboxes in the Voicemail folder of the
configuration software.
Local Ext. Voicemail
The local mailboxes are associated with local extensions. All local extensions
are activated with a respective mailbox by default. You can also activate the
extension as an announcement or you can de-activate it.
Remote Ext. Voicemail
The remote mailboxes are associated with the remote extensions. If you
activate a remote extension, it is activated as mailbox by default. You can
also activate the extension as announcement or you can de-activate it.
General Voicemail
Activate these mailboxes in the General Voicemail window. They are not
associated with particular extensions. You can also activate the extension as
announcement or you can de-activate it.
Callers can reach voice mailboxes, call cascade, be transferred from a local
extension or have announcements played through the auto attendant.
To leave a message from a regular local extension:
1. Dial and the mailbox number.
To leave a message from a local IP extension:
1. Dial and the mailbox number and press Dial, Send or .
If you want incoming calls to go straight to a voice mailbox after a
specified number of rings, program an auto attendant to answer and
provide a fall through to voicemail.