User guide

142 TALKSWITCH USER GUIDE
When a phone in parallel with TalkSwitch is off-hook, you notice that the
corresponding line light flickers to indicate the line is busy. TalkSwitch does
not allow extensions to interfere on a call that has the line in use.
3.6 MODEMS AND TELEPHONE LINE ACCESS
If your modem is attached to TalkSwitch as an extension, you can configure
it to access your incoming telephone lines in one of two ways.
1. Enable Direct Line Access to one of your incoming telephone lines. You
don’t have to dial 9 or any other hunt group to access an outside line at
the extension where your modem is conneted. Your modem will work the
same way it always has. You don’t have to change your dial-up settings
for the modem. See 2.2.5 Automatic Route Selection and Toll Restriction
on page 45 for more details on configuring Direct Line Access.
2. If you use a telephone and modem on the same extension, do not enable
Direct Line Access. A TalkSwitch extension with Direct Line Access
immediately connects to one of your incoming telephone lines when you
pick up the telephone’s handset, preventing you from accessing other
system features without first pressing Flash on an analog phone or
on a IP phone.
You can have your modem access a specific incoming telephone line using
a hunt group.
Change your modem’s dial properties to include the intended hunt group
(9 or 81–88) followed by the letter w, before the dial-up networking
telephone number (e.g. 9w789-1234). The letter w after your dial-out
access number tells your modem to dial the access number 9, wait until it
detects a dial tone, and then dial your dial-up networking number.
If your modem has problems dialing out, use a comma (,) to create a 2
second pause instead of the w (wait for dial tone).
You can change the transfer prefix to instead of if the
default prefix conflicts with another device or service. To change the
transfer prefix, open the configuration software and change the setting in
the Options -> Transfer Options window.
Because TalkSwitch units are digital systems, modem calls will only
operate at a maximum speed of approximately 28 Kbps.