User guide

140 TALKSWITCH USER GUIDE
2. Press Conf or Hold to place the outside caller on hold.
3. Pick up another line and dial the number of the other outside party.
Dial 9 or another hunt group before dialingthe second phone number.
4. When the call is answered, press Conf to establish the 3-way call.
The second method uses the telephone company’s 3-way calling/conference
service.
1. Establish a call with an outside party.
2. Press Hold to place the outside caller on hold.
3. At the dial tone, enter 80, dial the number of the other outside party and
press Dial, Send or .
4. When the call is answered, press Transfer to establish the 3-way call.
3.4 MAKING AND RECEIVING CALLS USING VOIP
TalkSwitch supports inter-branch connectivity via PSTN and VoIP. Once the
system is properly configured, calls made between locations are using VoIP
with broadband connections. TalkSwitch has 50 VoIP location codes (250-
299) that can be assigned to any VoIP number. These location codes are
dialed from an extension or from an auto attendant. TalkSwitch
automatically finds the VoIP ports for placing these calls.
Other calls are made over VoIP by dialing hunt group 88. Activate VoIP
numbers in this hunt group first. Dialing 88 at the internal dial tone tells
TalkSwitch to hunt all VoIP resources for an available VoIP line. In order to
reach a remote location, a VoIP phone number has to be assigned to the VoIP
number you want to call.
Example: You have 3 branch locations (New York, Miami, San Francisco).
Location 1: New York
Phone numbers assigned to 4 VoIP lines: 250-261 (12 phone numbers)
Location 2: Miami
Phone numbers assigned to 4 VoIP lines: 270-273 (4 phone numbers)
Location 3: San Francisco
Phone numbers assigned to 4 VoIP lines: 280-283 (4 phone numbers)
If someone in the New York office wants to reach someone in the Miami
office, they can dial one of the phone numbers associated to Miami
(270-273). TalkSwitch automatically finds an available VoIP number and