User guide

USING TALKSWITCH 133
something similar to a modem noise. This is normal. During this notification,
the caller ID information is displayed on the phone. The caller does not hear
the beep. The phone mutes the other side.
If the phone does not support call waiting and caller ID, you hear a beep.
When the call waiting notification beep is heard, the person at the extension
can dial Flash 7 to put the current caller on hold and answer the new caller.
He or she has the option to dial Flash 5. This terminates the current call and
connects to the new call. If the person at the extension does not want to
take the new call, they can ignore the call waiting beeps and TalkSwitch
directs the caller to the next level of the call cascade for that extension (i.e.
send the caller to the associated voice mailbox).
3.2.9 Conference calling
You can set up conference calling between 3 local TalkSwitch extensions,
two local extensions and one outside caller or two outside callers and one
local extension.
3.2.9.1 Two local TalkSwitch extensions and one outside caller
You do not require access to the telephone company’s 3-way calling/
conference service to use the TalkSwitch conference calling capabilities.
1. Establish a call with an outside party.
2. Press Flash to place the outside caller on hold. Dial the number of the
local extension you wish to conference with.
3. When the extension is picked up, press Flash 6 to establish the
3-way call.
3.2.9.2 Two outside callers and one local extension
There are two different methods for this type of conference call. The first
method is similar to the one above, using only TalkSwitch for the conference
function.
1. Establish a call with an outside party.
2. Place the outside caller on hold and dial the number of the other outside
party. Dial 9 or another hunt group before dialing the second phone
number unless you have Direct Line Access enabled.
3. When the call is answered, press Flash 6 to establish the 3-way call.