User guide

126 TALKSWITCH USER GUIDE
TalkSwitch owners and employees can access other options at the auto
attendant:
• Call back or call bridge
• Retrieve voicemail
• Enter command mode to make system changes
All these features can be password-protected to avoid unauthorized access.
TalkSwitch also provides the option of ringing specific extensions or ring
groups prior to the engagement of an auto attendant. For details about
configuring auto attendants, see 2.4.2 Auto attendant on page 83.
3.1.2 Receiving calls without the auto attendant
If you do not use the auto attendant to answer calls, please note that the
call cascade options for the local extensions are not engaged. For calls to go
to an extension’s mailbox, the call must be transferred manually by someone
in the office. Once calls have been answered at a local extension, they can be
transferred to any extension or voice mailbox.
3.2 IN THE OFFICE — MAKING AND RECEIVING
CALLS USING AN ANALOG PHONE
3.2.1 Making calls from a local extension without direct line access
Place intercom calls from one local extension to another local extension,
remote extension or extension ring group
You can place intercom calls from one local extension to another local,
remote or VoIP extension or to a ring group.
1. Pick up your extension’s handset.
2. Dial the number of the extension you want to intercom to. An intercom
call is identified by two short rings.
If you are using an IP phone, see 3.3 In the Office — Making and receiving
calls using an IP phone on page 134 and following pages.