User guide

104 TALKSWITCH USER GUIDE
Use Announced Message:
We recommend this option if the number TalkSwitch calls back is to a
hotel or a location where a third party answers the call. The Announced
Message option allows you to record a message that plays when the call is
initially answered during a call back.
Example: “Please transfer this call to Bob in room 307”. The announced
message can be recorded locally using an extension handset, or remotely
by accessing call back from the auto attendant. The Record Message
button gives the following instructions:
5. Pick up a telephone handset connected to the unit and use the keypad
commands to record the announced message.
a) Press on an analog phone, or 55 on a IP set to enter
command mode. Enter the password if required.
b) Enter the appropriate command as listed below.
6. In the field next to Number used to trigger Auto Call Back:, enter the
home/office number that you will call to trigger the auto call back. The
drop-down list allows you to select any of the incoming telephone lines
connected to your unit.
For auto call back Record message Play message back
1 61 71
2 62 72
3 63 73
4 64 74
There are four auto call back accounts per unit. If you need to record an
announced message for a particular auto call back account, it must be on
the same unit as the account.
If you need to configure and/or record an announced message from a
remote location and do not have the auto attendant set up to answer this
call back line, you can call your call back number and let it ring 15 times.
A generic auto attendant will answer. You can then configure call back by
pressing 6.