User guide

102 TALKSWITCH USER GUIDE
2.5 CALL BACK/CALL BRIDGE
Call Back and Call Bridge work together as your personal long-distance
operator. Whether you are across town or around the world, you can place
calls from your office telephone or VoIP number(s) and access your
long-distance savings plan.
You can make a direct call to TalkSwitch, activate call bridge and dial the
telephone number you want. TalkSwitch dials the number from your office
telephone or VoIP trunk and connects the call you made to TalkSwitch and
the call TalkSwitch made from your office to the dialed party.
Two call back methods
• Auto Call Back lets you program the number where you can be reached as
the call back number when you travel. Once you are at your destination,
you can call your TalkSwitch location, let it ring twice and hang up.
TalkSwitch will call you back.
• Prompted Call Back lets you change the call back number and message
each time you initiate the call back. If you are traveling to more than one
destination, or you don't know the telephone number, you can change
the call back number once you arrive at your destination.
How it works
1. From your out-of-office location, dial one of the call back telephone
numbers that you have pre-configured on your TalkSwitch unit.
Figure 93: Dial your own number
2. Let the line ring at least once, but no more than three times and hang
up. Make sure there is no auto attendant configured to answer after less
than 3 rings on this line.
3. Within less than 10 seconds, TalkSwitch will dial your auto call back
number. When you pick up, your recorded message will play.
Figure 94: TalkSwitch calling back