User guide

100 TALKSWITCH USER GUIDE
Select the number of rings and select one of the actions. The action drop
down list is the same as for the Busy tab except that the option play busy
tone is replaced by keep ringing.
3. Answered tab — routing options when this extension answers or rejects a
screened call
Select play caller‘s name first to prompt callers to record their name at the
auto attendant. When you answer the call at the extension, it announces
the caller’s name. At this point, you can accept the call by pressing
or reroute the call to the Cascade options on this tab by hanging up or
pressing .
Routing/forwarding options for rejected calls:
• go to voice mailbox
• go to local ext.
• go to remote ext.
• go to ring group
• play announcement
• go to auto attendant
•hang up
• go to VoIP number
2.4.5.4 Call cascade examples
If my extension is busy
Figure 89: Example 1 — Extension busy