User guide

TALKSWITCH CONFIGURATION 99
Figure 88: Extension ring group call cascade
For ring groups, like for remote extensions, there are 3 different call cascade
options. For each of these options, you can control how to handle the
incoming call to the extension.
1. Busy tab — routing options when this extension is busy
Cascade options for forwarding calls:
• go to voice mailbox
• go to local ext.
• go to remote ext.
• go to ring group
• play announcement
• go to auto attendant
• queue at ring group
•play busy tone (example, if a fax machine is at the extension)
•hang up
• go to VoIP location
For more information on these features, see Using TalkSwitch on page 125.
2. No Answer tab — routing options if this extension is not answered
after a specified number of rings