User guide

TALKSWITCH CONFIGURATION 95
There are four different call cascade situations for local extensions.
1. Busy
2. No Answer
3. Answered
4. Do Not Disturb
For each of these situations, three cascade destinations are available to
control how you want to handle the incoming call to the extension.
1. Busy tab
Cascade options for forwarding calls:
• go to voice mailbox
• go to local ext.
• go to remote ext.
• go to ring group
• play announcement
• invoke Call Waiting
• go to auto attendant
• queue call
•play busy tone
•hang up
• go to VoIP location
For more information on these features, see Using TalkSwitch on page 125.
2. No Answer tab
Select the number of rings and select one of the actions. The action drop-
down list is the same as for the Busy tab except that play busy tone is
replaced by keep ringing and there is no invoke Call Waiting and queue
call.
3. Answered tab