User guide

22 WWW.TALKSWITCH.COM
TS-600 USER GUIDE
• Verify that the TalkSwitch is properly programmed for your extension’s
call handling.
• Verify that Do Not Disturb is disabled for your extension.
NO DIAL TONE
• Verify that the line cord is properly connected.
• Try with a different line cord.
• Test the telephone in a different jack. If it works, then the jack may be
defective or the TalkSwitch may be wired incorrectly.
NO CALLER ID
• Check Caller ID subscription. In order to receive Caller ID for external
calls, you must be subscribed to the Caller ID service from your
telephone service provider.
HANDSET DOESN’T WORK
• Verify that the coiled handset cord jack is fully inserted into the handset.
PROBLEMS DIALING
• Ensure that your setting for outside line access code, for example or
for direct line access, matches the setting on the TalkSwitch.
MESSAGE WAITING COUNT DOES NOT WORK
• Verify that your extension is programmed in TalkSwitch as a TS-600.
CAN’T RECEIVE ON-HOOK INTERCOM CALLS
• Verify that your extension is programmed in TalkSwitch as a TS-600.
CAN’T RECEIVE GROUP PAGING
• Verify that your extension is programmed in TalkSwitch as a TS-600.
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