ENTERPRISE RECEPTION SOLUTION Multi-Band Linear Amplifier FORCE-5 5 Band Amplifier Upl i nk Freq. Ra nge (MHz) 698-716/776-787/824-849/1710-1755 /1850-1910 Down Freq. Ra nge (MHz) 728-746/746-757/869-894/2110-2155/1930-1990 Supported Sta nda rds CDMA, GSM, UMTS, WCDMA, HSPA(+), EVDO, EDGE, LTE Ga i n Adjus tment Ra nge 31dB Si gna l Ga i n Depends On Model Input/Output Impeda nce 50Ω Noi s e Figure 5dB VSWR ≤2.
Table of Contents ---------------1 1.1 - Package Contents - - - - - - - - - - - - - - - - 1 1.2 - Features & Benefits - - - - - - - - - - - - - - - 2 -----------2 1.4 - How It Works - - - - - - - - - - - - - - - - - - - 3 1.5 - About This Manual - - - - - - - - - - - - - - 4 CHAPTER 2: Safety - - - - - - - - - - - - - - - - - - - - 5 2.1 - Safety Warnings 5 - - - - - - - - - - - - - - - - CHAPTER 3: Planning - - - - - - - - - - - - - - - - - - 7 3.1 - Overview - - - - - - - - - - - - - - - - - - - - - - 7 3.
Force-5(CM5000) Amplifier - Installa Copyright & Trademark Informa THIS MANUAL CONTAINS SAFETY, INSTALLATION, CONFIGURATION AND WARRANTY INFORMATION FOR YOUR CELLPHONE-MATE, INC (CMI) AMPLIFIER. CMI RECOMMENDS THAT YOU SAVE THIS MANUAL IN A READILY ACCESSIBLE LOCATION IN CASE ANY QUESTIONS ARISE ABOUT THIS PRODUCT. Copyright © 2012 by Cellphone-Mate, Inc. All rights reserved. SureCall is a registered trademark and Cellphone-Mate is a trademark of Cellphone-Mate, Inc.
CHAPTER 1: Introduction This chapter introduces the Force-5 (CM5000) Amplifier and this manual. Read this entire manual before proceeding with the installation. This manual applies to all Force-5 (CM5000) models. 1.1 - Package Contents Your amplifier box contains the following items: • Force-5 (CM5000) amplifier. • Mounting kit (not shown). • DC power supply (not shown). • Wall anchors (not shown). Copyright 2012 Cellphone-Mate, Inc. All rights reserved.
Force-5(CM5000) Amplifier - Installa 1.2 - Features & Benefits The Force-5 amplifier offers the following features and benefits: • Powerful in-building amplifier with 31dB of adjustable gain level. • Extends cellular signals in areas with poor coverage due to geographical loca and/or building design. • Suitable for large areas up to about 80,000 square feet depending on outside signal strength and carrier frequency. • Sophis cated power control maintains maximum output power at 3 wa s EIRP.
CHAPTER 1: Intr • • Sufficient CM400 ultra low loss interior/exterior cable of 50 ohm. 1.4 - How It Works W as the CM222W, CM223 or CM224 and/or CM248W flat panel by CellphoneMate, Inc.) • Grounded surge suppressor for DC power supply. The Force-5 amplifier boosts cellular signals from the nearest tower to phones in a building and from those phones back to the tower to compensate for weak r caused by distance, topography, building structure, and/or other reasons.
Force-5(CM5000) Amplifier - Installa 1.5 - About This Manual This manual contains the following informa • Intr This chapter introduces the Force-5 amplifier and this manual. • Safety: This chapter contains important safety informa • Planning: This chapter describes how to plan your installa for best results. • Installa This chapter describes how to system. install the amplifica • Warranty: This chapter contains warranty informa for your amplifica system.
CHAPTER 2: Safety This chapter contains important safety information designed to prevent personal injury, equipment malfunction, and/or radio interference. You are responsible for ensuring a safe installation. • WARNING: FAILURE TO EXERCISE CAUTION WHEN WORKING IN HIGH AREAS COULD CAUSE A FALL AND PERSONAL INJURY. 2.1 - Safety Warnings • • You are responsible for knowing and following all applicable codes and regulations and for obtaining all required permits and inspections.
Force-5(CM5000) Amplifier - Installa • Some components may be heavy and/or and carrying bulky. Always use proper techniques when handling components, especially when working on a ladder, roof, or other area with a fall hazard. when determining the mounting location of the • rooftop donor antenna, look for any other antennas that may be present and determine what they are for.
CHAPTER 3: Planning This chapter describes how to plan your amplifier installa including how to determine the best loca for the inside and outside antennas. 3.1 - Overview The general amplifier installa these steps: process follows 1. Decide where to mount the exterior antenna. This will generally be on the wall or roof of the with the strongest sigbuilding in the loca nal.
Force-5(CM5000) Amplifier - Installa 4. Decide where to route the cables between the exterior antenna and the amplifier and between the amplifier and interior antennas. 5. Install the antennas as described in their r ve installa 6. Route the cables to the amplifier loca 7. Install the amplifier as described in this manual. 8. Power on the amplifier and perform the configura and tes as described in this manual. 3.
CHAPTER 3: Planning • Not collocated with other antennas or used in ntennas. c • Away from all power lines. • 6’ from lightning rod antennas. • 24” from all persons. provide a focused zone of coverage suitable for long narrow areas. The following example uses two dome antennas and one panel antenna to provide full coverage. These distances are general guidelines only; refer to the applicable building and electrical codes in your area to determine local requirements. 3.
Force-5(CM5000) Amplifier - Installa Keep in mind that floor structures in story buildings can cause significant signal loss, which means that you may need to install interior antennas on more than one floor. Here is an example of story installa Note: You may or may not need antenstory buildnas on every floor of a ing depending on factors such as building material, amplifier gain, etc. 10 Copyright 2012 Cellphone-Mate, Inc. All rights reserved. 3.
CHAPTER 3: Planning Note: Vertical separation is more important than horizontal separation. If you are unable to obtain the required separation horizontally, try raising the exterior antenna. You may also try reducing the amplifier gain as described in Chapter 5 of this manual. The easiest way to calculate the straight-line separation between antennas is to break it down into three simple measurements and then use some basic geometry to find the distance, as follows: 1.
Force-5(CM5000) Amplifier - Installation Manual 7. The straight-line distance ad is the square root ( ) of the result obtained in Step 6. Note: Most calculators have a square root ( ) key. Example: • Distance ab=40 feet; ab2 = 40x40=1600. • Distance bc=10 feet; bc2 = 10x10=100. • Distance cd=20 feet; cd2 = 20x20=400. • ac2 = 1600+100=1700 • ad2 = 1700+400=2100 • ad = 45.
CHAPTER 3: Planning 3.5 - Calcula rength You can calculate the number of antennas you will need using the following parameters (in dB): • • Outside signal level (OSL): This is the signal strength at the exterior antenna loca and will always be a nega ve number that will usually fall between -50 and -100dBm. Calls will drop at levels of about -100dB and lower.
Force-5(CM5000) Amplifier - Installation Manual • Splitter loss (SL): This is the signal loss caused by a splitter (used if you are installing multiple antennas). SL 2-way 3-way 4-way • Loss -3 -5 -6 Amplifier gain (AG): Number of decibels of amplification provided by the amplifier (rated gain less any attenuation, as described in Chapter 5 of this manual). This is always a positive number. The signal strength S at an interior antenna equals OSL+OAG+IAG+CL+SL+AG.
CHAPTER 3: Planning 3.7 - Accessories The final step in the planning process is to make sure you have all of the necessary accessories to complete the installation. You will need all of the items listed in Chapter 1 of this manual plus some or all of the following: • Cable clips: Use these to secure the cables to interior and exterior walls/ceilings. • Appropriately rated sealant/caulking: Use this to waterproof the opening where the cable from the exterior antenna enters the building, if needed.
Force-5(CM5000) Amplifier - Installa CHAPTER 4: Installation This chapter describes how to install the amplifier and antennas for best results. 4.1 - Selecting the Locations Select the locations for the exterior antenna, interior antenna(s), amplifier, cables, and accessories as described in the previous chapter. CAUTION: FAILURE TO PROPERLY PLAN THE AMPLIFIER INSTALLATION CAN CAUSE SIGNAL OSCILLATION AND/OR OTHER EQUIPMENT MALFUNCTION. 16 Copyright 2012 Cellphone-Mate, Inc. All rights reserved. 4.
• An omnidir antenna (CM288W , etc.) must be mounted v cally. • A Yagi antenna (such as the CM230W) must be mounted horizontally and be aimed at the desired cellular tower (line of sight). CAUTION: MOUNT THE EXTERIOR ANTENNA ON A FIXED STRUCTURE . WARNING: FAILURE TO EXERCISE CAUTION WHEN WORKING IN HIGH AREAS COULD CAUSE A FALL AND PERSONAL INJURY. WARNING: DO NOT TOUCH ANY LIVE ELECTRICAL WIRES OR ALLOW THE ANTENNA OR CABLING TO TOUCH ANY LIVE ELECTRICAL WIRES.
Force-5(CM5000) Amplifier - Installa to follow the ins included with the Remember: antenna(s) for a safe installa • Dome antennas (CM222W, CM223, etc.) should be mounted in the ceiling as close to the center of desired coverage area as possible • Flat panel antennas (CM248W) should be wallmounted as close as possible to center of the wall at one end of long narrow space.
CHAPTER 4: Installa 4.5 - Moun Mount the amplifier as follows: 4. Connect the exterior antenna cable to the Outside Antenna port on the amplifier. meets all of 1. Verify that the selected loca the criteria described in the previous chapter. 5. Connect the interior antenna cable to the Inside Antenna port on the amplifier. kit to the ampli2. A ach the included moun fier using the screws provided. Tighten the screws by hand with a screwdriver un snug plus 1/4 to 1/2 turn. Do not over hten. 6.
CHAPTER 5: Configura Tes This chapter describes how to power on, configure, and test the amplifier. (3) LTE (700MHz) DIP switches： These DIP switches control LTE uplink (switches 10-6) and downlink (switches 5-1) gain. 5.1 - DIP Switches and Lights (4) Cellular (800MHz) DIP switches： These DIP switches control cellular uplink (switches 10-6) and downlink (switches 5-1) gain.
Each bank of DIP switches contains five switches. • • Turning a switch OFF increases amplifier gain for the selected channel. Turning that switch ON decreases amplifier gain for the selected channel. From le to right, the DIP switches in each bank provide 1, 2, 4, 8, and 16 dB of attenuation (reduced amplifica These switches are cumula ve, meaning that the total amount of a enuafor a channel is equal to the combined dB of all ON DIP switches in the corresponding bank.
Force-5(CM5000) Amplifier - Installa The amplifier lights are as follows: ra By default, your amplifier ships with all DIP switches turned OFF to provide maximum gain in all channels. This should always be your st point whenever installing or reinstalling the amplifier. 5.3 - Powering on the Amplifier When the amplifier is powered on: • The green Power light (5) should illuminate.
CHAPTER 5: Configura Tes 3. Plug the AC end of the power adapter that came with the amplifier into the surge suppressor. 4. Plug the DC end of the power adapter into the Power port on the amplifier. CAUTION: ONLY USE THE POWER SUPPLY INCLUDED WITH THE AMPLIFIER. USE OF ANOTHER POWER SUPPLY COULD DAMAGE THE AMPLIFIER AND/ OR POWER SUPPLY. 5. Verify that the green Power light is illuminated. CAUTION: DO NOT PROCEED BEYOND THIS POINT UNTIL THE AMPLIFIER IS POWERED ON AND NO RED WARNING LIGHTS ARE ILLUMINATED.
Force-5(CM5000) Amplifier - Installa 5.4 - Tes • Once the amplifier is powered on and no Warning lights are illuminated, walk around the en re area to test the voice and/or data signal. Refine the antenna loca and/or gain levels as needed, and then complete the permanent installa once the system is working as desired. Do not expect to see 5 bars of r everywhere in the building as this is pr cally impossible.
CHAPTER 5: Configura 15 minutes, the amplifier will shut off and will need to be unplugged and plugged back in again to reset. • You may see oscilla and/ • If you can’t get the system to work properly, interior you may need to install an antenna and/or a different type of interior antenna and/or relocate interior antennas. in the 800MHz band Note: In general, the uplink and downlink DIP switches should be set iden cally but this is not always the case. 5.
Force-5(CM5000) Amplifier - Install 4. If the problem is not resolved, the affected side will shut down for 30 seconds. 5. The amplifier will wake back up. When this occurs, the power light will be green. If oscillaresumes, the lights will flash as previously described. These 30-second cycles will confor 15 minutes or un the problem is resolved. 6.
CHAPTER 6: Warranty This chapter contains the warranty information for your CELLPHONEMATE product and also contains information on how to contact the company. 6.1 - Warranty Periods Your warranty includes the following periods: • Two-Year Product Warranty: CELLPHONEMATE products are covered under a two-year product warranty from the date of purchase. This protects the customer from any defects or problems the product may have that are solely the fault of CELLPHONE-MATE Inc.
Force-5(CM5000) Amplifier - Installa 6.2 - Warranty Informa 1. CELLPHONE-MATE, Inc. warrants to the Buyer that each of its products will be free from defects in material and workmanship and will perform in full accordance with applicable specifica when shipped. The limit of liability under this warranty is, at CELLPHONEto repair or replace any MATE, Inc.’s op product or part thereof which shall, within TWO YEARS of purchase as determined by examina by CELLPHONE-MATE, Inc.
CHAPTER 6: Warranty ing to the Buyer’s order if they satisfactorily fulfill the performance requirements that were published in the product specification literature, or in accordance with samples provided by CELLPHONE-MATE, Inc. This warranty shall not apply to any products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. CELLPHONE-MATE, Inc. makes no warranty whatsoever in respect to accessories or parts not supplied by it. 5.
Force-5(CM5000) Amplifier - Installa award rendered may be entered in any court reof. ha 7. If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineff ve and excluded to the extent of such invalidity or unenforceability without aff in any way the remaining provisions herein. 6.3 - Contact Informa You may consult a Cellphone-Mate, Inc.
CHAPTER 7: Regulatory Information This chapter contains the regulatory information for the FCC (USA) and Industry Canada (Canada). 7.1 - FCC Information FCC ID: RSNCM5000 Warning: Changes or modifications to this device not expressly approved by Cellphone-Mate, Inc. could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits pursuant to Parts 22 and 24 of the FCC Rules.
Force-5(CM5000) Amplifier - Installa • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This equipment complies with FCC radia exposure limits set forth for an uncontrolled environment. This transmi er must not be co-located or opera in c with any other antenna or transmi er.
